Orders are shipped within 2-3 business days of receipt of the order and are processed for shipment Mon-Fri 9-18h CET. All of our orders are shipped with DHL for express delivery. Deliveries with DHL take 1-3 days depending on the country. The minimim amount of business days needed to succesfully process and deliver an order is 3. If you have not received your order within one week of the order placement, please contact us with your order number.