I understand you are experiencing issues with updating your Xbox One controller. Here is the link to the video that will help guide you through that process -
- https://youtu.be/3YWhAag4RLc?t=1m38s
If these steps did not alleviate the issues you were experiencing, please go to the link below and submit a case. Let your agent know all the steps you tried and the outcome of your troubleshooting. It will help speed the resolution of your case!
Support Channel: astro.gg/AGHELP
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