My A40 or MixAmp M80 has been physically damaged. What can I do? (Universal)

I understand you are experiencing issues with your A40. Here are a few steps you can take to attempt to remedy the issues. Before troubleshooting please ensure you have setup the audio system correctly by using our setup guides.


  • Please open a support ticket at Please submit a photo along with an explanation as to what caused the damage.
  • Make sure to fill out the entire support case with your full name, serial number, and your complete current physical address.

If these steps did not alleviate the issues you were experiencing, please go to the link below and submit a case. Let your agent know all the steps you tried and the outcome of your troubleshooting. It will help speed the resolution of your case!


Support Channel:

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