My A30 has been physically damaged. What can I do? (Universal)

I understand you are experiencing issues with your A30. Here are a few steps you can take to attempt to remedy the issues. Before troubleshooting please ensure you have setup the audio system correctly by using our setup guides.


  • Please open a support ticket at Please submit a photo along with an explanation as to what caused the damage.
  • Make sure to fill out the entire support case with your full name, serial number, and your complete current physical address.
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