If you are on a PC and the game/voice balance is only turning up towards voice, it is because you are only using the USB connection for audio. In order to use the game/voice balance on the MixAmp Pro, you must have two separate audio outputs. Its best to think of it this way, the "Game" side is the optical connection and the "Voice" side is the USB connection. Unless you are using both and have the game you are currently playing set to output to the optical connection and the voice application you currently using set to output to the USB connection, the game/voice balance feature will not function as intended.
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