We'll give you 30 days from receiving your order to decide if you like the items or not. Within the 30 day window, you can return the product in its original packaging for a refund, provided it's not been damaged in any way. Contact ASTRO Gaming support for RMA instructions if you would like to return your product for a refund. Keep in mind that shipping costs are a pass through cost to the package carrier and are unable to be refunded both to and from ASTRO Gaming.