We are currently shipping most new orders within 24 hours from when the order is submitted (if your order is placed on a weekday). There is no longer any requirement to pre-order product from the website. To ensure that your order is shipped on the same day of the order, orders must be submitted by 1pm Pacific time Monday-Friday. Orders may not ship the same day if a postal holiday falls on or between Monday and Friday. Next Day Air orders submitted after 1PM Thursday will not be guaranteed to arrive until the following Monday. Next Day Air order submitted after 1PM Friday will not be guaranteed to arrive until the following Tuesday. Orders can take up to 5 business days to reach the East Coast via UPS Ground service . Orders with different billing and shipping addresses will need to be confirmed before the order can be shipped. This confirmation may delay the shipment of your order. As such, we cannot guarantee the delivery times of your chosen method of shipment until after the order is confirmed and your order has shipped. Packages may be subject to severe weather delays. Packages that are delayed as a result of severe weather are not eligible for refunds or reimbursement of shipping costs.
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